No sound on realplayer cloud11/8/2022 It's the only way it'll get any better and not just be punted off into some escalation black-hole. Solution 1: Check the RealPlayer Sound Settings. Call them back for status after a few days. I've factory reset it multiple times as requested. Player is not muted, volume is up and the computer output is normally playing sound from any other application. I've tried to play files from different sites. I've reset it, re-installed it, checked everything. The fact is that I can't get any sound from the player. The support script is also out of date, asking to check settings that are not visible in the Chromecast app. Be it through a browser, be it directly in RealPlayer application. #No sound on realplayer cloud Pc#I also found out lots of undocumented or poorly documented stuff on the phone, like soundbars aren't supported, you need to be within 20 feet of your wireless access point, if you have anything not 100% stock, like a firewall on your PC (even properly configured) or application manager on your phone, it's a crap-shoot. I'd suggest setting aside some time and calling the support line, if nothing else to get this on the radar as a potential issue. That kind of sucks, but what are you going to do, right? Click on the desired file type in dropdown menu. The file will appear in the popup conversion box. If I don't hear from them in the next few days, I'll probably just return it before the 30 day warranty/exchange runs out on Amazon. Click on the video and choose the More option from the popup menu that appears. I´ve run a sound check via System>configuration>kde>sound>soundsystem and am able to get a sound when I click on ¨test sound¨ (but nothing) when I click on ¨mime¨. I´ve looked in ¨about lugins¨ and the helix DNA plugin is installed (nphelix.so). In all honesty, I'm suspecting a device issue - either a local filesystem/NVRAM/Flash issue or a bad unit altogether, but since it's a black box, I cannot do anything to verify this and wait. I have Real Player Installed and can get it to load from a terminal or by clicking a link in Mozilla. I have no issues with connectivity to the Chromecast within my network, but all attempts to do anything useful with it have failed. Sometimes I don't even get video, except for the first frame and an everlasting "loading" spinning ball. I've demonstrated the issue on two TVs and a soundbar, from the official Youtube app on my phone, casting from a PC, Netflix on both phone and PC, and anything else I was asked to try. In my case, it has never worked since I got it in the mail two weeks ago. I called their support number, and ran through an hour and a half of script, with a promise to escalate the issue - yet to hear back, though.
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